Jay Rasulo, Chairman of Walt Disney Parks and Resorts, recently announced that  Meg Crofton,  a 27-year veteran of the company, has been promoted to President of the Walt Disney World Resort. "I look forward to Meg's leadership at the Walt Disney World Resort, where she will continue to focus on growth, creativity, innovation and excellent Guest service," said Rasulo

Meg Crofton, President, Walt Disney World Resort
"The combination of Meg's leadership experience, in-depth knowledge of the company's operations and her incredible passion for our Cast Members and the Guest experience make her the right leader of the Walt Disney World Resort," added Weiss. "Throughout the past 27 years, Meg has assumed more responsibilities and gained extensive perspective and practical experience -- all of which will be invaluable as she represents more than 57,000 Cast Members at one of the most popular resort destinations in the world."

Most recently, Crofton, 52, served for four years as Executive Vice President of Human Resources for Walt Disney Parks and Resorts. In this role, Crofton had global responsibilities for all HR-related services for 99,000 Cast Members worldwide, including Employee/Labor Relations, Diversity/Inclusion, Compliance, Recruitment, Disney University Training and Development, Organizational Development, Benefits and Workforce Planning. Crofton reported to Jay Rasulo, Chairman of Walt Disney Parks and Resorts.

"Thanks to Meg's leadership, we've made great strides in creating a world-class HR organization that is focused on providing the best experience and work environment for our Cast around the world, as well as furthering the business objectives of our segment," said Rasulo, who added that Crofton's replacement would be named shortly.

"I am extremely excited about the opportunity to lead the Walt Disney World Resort," said Crofton. "Central Florida is my home and it's where I spent the majority of my career -- and it has always held a very special place in my heart.

"I look forward to working closely with the talented Walt Disney World Resort leadership team, as well as with our dedicated Cast, as we continue to provide families around the world a fun and memorable experience," added Crofton.

Throughout her tenure at Disney, Crofton has consistently taken on roles with increasing levels of responsibility. Prior to her promotion to Executive Vice President of Human Resources for Walt Disney Parks and Resorts in 2002, Crofton served for five years as Senior Vice President of Human Resources and Organizational Improvement at the Walt Disney World Resort, where she oversaw all HR services and strategies for the resort's Cast Members. Prior to this, Crofton served as Vice President of Human Resources, focusing on Guest satisfaction and Cast excellence.

Crofton also has extensive local and international experience, serving from 1987 to 1994 in several executive roles with Walt Disney World's Resort Operations. During this time, Crofton was responsible for hotel operations, as well as for convention sales and account services. She also served as the task force leader for 10 resort hotel openings at the Walt Disney World Resort and led the task force responsible for the successful opening of Disneyland Resort Paris in 1992.

She began her career at Disney in 1977 at Vista-United Telecommunications. After a brief departure to work for AT&T, Crofton rejoined Disney in 1981 as Operations Manager of Vista-United Telecommunications. Three years later, she became General Manager of The Disney Inn.

Crofton serves on the Board of the Rollins College Hamilton Holt School in Winter Park, FL. She attended Rollins College and received her BS degree in Marketing and MBA from Florida State University.